Privacy Policy

Who is responsible for data processing

The data controller of this website is UAB “Stateks”, using the STATEX trademark.

• Email for personal data matters: [email protected]
• Website: www.statex.lt

What data we process

We process only the data needed to operate the website, analyze basic usage, and respond to inquiries.

• Inquiry form data: name, email address, phone number, inquiry topic, property information, and message text.
• Technical website data: IP address, browser and device information, request time, visited pages, security logs, and server logs.
• Analytics data: aggregated information about page views and link clicks, collected without analytics cookies.
• Cookie choice: the essential technical cookie cookie_accepted, which remembers that the information notice has been closed.

Why we process data

• To respond to your inquiry and provide information about services.
• To assess potential service needs, property context, and communication history.
• To ensure website security, stability, and technical operation.
• To analyze general website traffic and improve content and user experience.

What we rely on

We process personal data in accordance with applicable European Union data protection requirements.

• Inquiry management: steps prior to entering into a contract or legitimate interest in responding to your request.
• Website security and operation: legitimate interest in maintaining a secure and reliable website.
• Essential technical cookie: necessary for website functionality and remembering your choice.
• Website analytics: legitimate interest in evaluating aggregated website use without analytics cookies.

Cookies and analytics

We do not use advertising, third-party marketing, or analytics cookies on this website.

• cookie_accepted is stored for up to 12 months so the information notice is not shown repeatedly.
• Website traffic is assessed without analytics cookies by counting page views and link clicks.
• You can delete or block cookies in your browser settings.

How long we keep data

• Inquiry data is stored as long as needed to respond, prepare a service offer, and maintain reasonable communication history, usually up to 24 months.
• If an inquiry leads to a contractual relationship, data may be stored according to accounting, contract, and legal retention requirements.
• Technical server and security logs are kept for a limited period needed for security, diagnostics, and incident investigation.
• Aggregated analytics data may be stored longer when it is no longer used to directly identify a visitor.

Who data may be shared with

Data is not sold and is not used for third-party advertising. It may be shared only where necessary for website operation, communication, service provision, or legal obligations.

• Website hosting, email, technical maintenance, and security service providers where necessary for the website and communication to function.
• Partners, experts, laboratories, or other specialists where their involvement is necessary to assess your inquiry, property, or situation, or to provide a service. In such cases, only data needed for the specific task is shared.
• The analytics system operating under this website’s privacy settings.
• Public authorities or other recipients where required by law or necessary to protect legal interests.

How you can exercise your rights

You may contact us about your personal data and request to:

• access the data being processed;
• correct inaccurate data;
• delete data or restrict its processing where there is a legal basis;
• object to processing based on legitimate interest;
• receive a copy of your data or submit a complaint to a supervisory authority.

You can contact us by email at [email protected].